Returns & Refunds
Vita Luxe Labs
Effective Date: June 19, 2026
Final Sale Policy
Due to the specialized nature of laboratory research materials and applicable handling requirements, all sales are final.
Vita Luxe Labs does not accept returns, exchanges, or refunds except as expressly provided in this policy or where required by applicable law.
Order Accuracy & Fulfillment Errors
We strive to ensure every order is processed accurately.
If you receive an order containing incorrect items, missing items, or other verified fulfillment errors attributable to Vita Luxe Labs, please contact us promptly upon delivery.
Requests should include:
Order number
Product name(s)
Description of the issue
Supporting photographs, when applicable
Verified fulfillment errors may be addressed through replacement of the affected item(s) or another appropriate resolution at the discretion of Vita Luxe Labs.
Damaged Shipments
If your shipment arrives visibly damaged, please contact Vita Luxe Labs as soon as possible after delivery.
To assist with carrier claims and internal review, we may request:
Photographs of the shipping package
Photographs of the product(s)
Order number
Description of the damage
Resolution of damaged shipment claims may require cooperation with the shipping carrier.
Shipping Delays
Shipping timelines are estimates only and are not guaranteed.
Occasionally, shipping carriers may experience delays due to weather, transportation disruptions, seasonal volume increases, routing issues, or other circumstances beyond our control.
Tracking information may temporarily stop updating while a package remains in transit. In many cases, tracking updates resume automatically and the shipment continues toward delivery without further action.
If tracking has not updated, please allow 7–10 business days from the last carrier scan before contacting Vita Luxe Labs. Most delayed shipments continue moving through the carrier network and are successfully delivered during this timeframe.
If your shipment remains undelivered after this period, please contact us for assistance.
Order Cancellations
Cancellation requests must be submitted before an order enters the fulfillment or shipping process.
Once an order has been processed for shipment or has been transferred to a carrier, it cannot be canceled.
No Refunds After Shipment
Orders that have shipped are not eligible for refunds, cancellations, returns, or exchanges except where required by applicable law or where Vita Luxe Labs determines that a verified fulfillment error has occurred.
Limitation of Remedies
To the fullest extent permitted by law, Vita Luxe Labs' responsibility is limited to correction of verified fulfillment errors.
Vita Luxe Labs shall not be responsible for delays, losses, damages, or delivery interruptions caused by shipping carriers, customs authorities, weather conditions, transportation disruptions, or circumstances beyond our reasonable control.
Research Use Statement
All materials offered by Vita Luxe Labs are intended solely for laboratory research purposes.
Products are:
For research use only
Not intended for human use
Not intended for veterinary or animal use
Not approved for medical, diagnostic, therapeutic, or clinical applications
Contact Information
For questions regarding this policy or order-related concerns, please contact:
Vita Luxe Labs
🌐 vitaluxelabs.com
Copyright © 2024–2026 Vita Luxe Labs. All Rights Reserved.
Copyright © 2024–2026 Vita Luxe Labs. All Rights Reserved.
VItaLuxe Labs
Research Use Only Notice
Vita Luxe Labs supplies materials intended solely for laboratory research purposes.
By entering this website, you acknowledge that:
- All products are for research use only.
- Products are not intended for human or veterinary use.
- Products have not been approved by the FDA for any medical use.
- Information provided is for research and educational purposes only.
- You are responsible for compliance with applicable laws and regulations.
By continuing, you accept these terms.